
Navy veteran-owned · Serving the Jackson metro

Owner FAQs
How we price, lease, screen, collect and maintain, plus exactly what we charge. Don’t see your question? Call us at (601) 620-2300.
Owner FAQs
Don’t see your question here? Call us at (601) 620-2300 or send us a note.
What are your property management fees?
Management is 10% of the monthly rent with a $120 monthly minimum, and the leasing fee is one month’s rent when we place a new tenant. An annual property inspection is available for $150 if you want one. See full pricing.
How do you determine the rental price for my property?
We look at your property’s location, size and condition along with current market trends in the Jackson area. That analysis keeps your rent competitive and in line with your home’s value.
How long will it take to lease my property?
It depends on the market and the home’s condition, but in recent years we’ve consistently averaged less than 30 days. Our 30-Day Guarantee backs that up: if we can’t lease your home in 30 days or less, your first month of management is free.
How do you find and qualify tenants?
We start marketing as soon as your home is available. Every application goes through a rigorous review: income, employment and rental history verification, a background check and a credit check to gauge financial responsibility.
How do you handle rent collection?
Residents pay online with multiple payment options and automatic reminders, and we deposit your funds promptly. Firm policies keep rent coming in on time.
How do you handle maintenance and repair requests?
Our maintenance team addresses repair requests promptly, using licensed and reliable contractors. Your home stays well maintained and you stay informed.
Who handles repair issues late at night?
Our property managers share an on-call rotation. Residents reach us through our 24-hour emergency line, and we get the call to the right person right away.
How can I see my property’s information and rental income?
Through your Rentvine owner portal. Statements, rental income and property details are available any time.
What happens if a tenant has to be evicted?
Thorough screening makes evictions rare, but if one is needed we handle it start to finish: required notices, the legal process and recovering possession of your home. We also cover the cost of a simple, uncontested eviction.
Do you allow pets in the homes you manage?
Pet policies are set home by home, and every pet is screened. For any pet we approve, our Pet Guarantee covers up to $1,000 of pet damage beyond what the security deposit covers.
What sets Lucroy Residential apart?
Exceptional service, transparent communication and solutions shaped around your goals, from a veteran-owned, family-run local team. And four guarantees that put our fee on the line.
How do I get started?
Reach out through our website or call (601) 620-2300. We’ll talk through your goals, prepare a free rental analysis and walk you through the process.

Our guarantees

01
If we can’t lease your home in 30 days or less, your first month of management is free. We waive the fee.

02
We market and show your property, screen tenants, handle all the paperwork and complete the move-in inspection before we are paid anything.

03
If a tenant we place doesn’t complete at least 10 months of the lease, we find you a new tenant for free.

04
For any pet we approve, you are covered for up to $1,000 of pet damage beyond what the security deposit covers.
Guarantee terms are spelled out in your management agreement.
Still have questions?
Lucroy Residential manages single-family rentals in Jackson, Brandon, Madison, Ridgeland, Pearl, Flowood, Clinton and nearby areas. We handle everything from tenant screening and rent collection to maintenance, so you get the peace of mind of professional management.
Tell us a little about your property. We’ll follow up with your rental estimate and answer any questions.