Owner FAQs

Our dedicated maintenance team promptly addresses all repair requests from tenants. Our priority is to ensure your property is well-maintained, and we use licensed and reliable contractors to perform repairs and maintenance tasks.

At Lucroy Residential, our commitment to exceptional service, transparent communication, and personalized solutions sets us apart. With our local expertise and proactive management approach, we strive to exceed our client’s expectations and maximize their returns on investment.

It’s easy! Simply reach out to us through our website or give us a call, and one of our property management experts will be in touch to discuss your needs and guide you through the process.

We excel at leasing homes 2 to 3 times faster than our competitors. While the rental market may fluctuate based on conditions and property status, we’ve consistently achieved an average of less than 30 days in recent years.

At Lucroy Residential, we make rent collection efficient and convenient with multiple online payment options, automatic reminders, and prompt deposits to property owners. Our transparent process ensures a hassle-free experience for both tenants and owners.

We start finding tenants for rental homes when they become available for occupancy. We have a rigorous screening process in place. We thoroughly review their rental application, which includes verifying their income, employment history, and rental history. We also conduct background checks to ensure a clean criminal record. Additionally, we check their credit history to assess their financial responsibility.

We ensure round-the-clock support for our residents by implementing an “ON CALL” rotation among our property managers. Through our 24-hour hotline, residents can reach us with any emergency calls, and we promptly direct them to the appropriate manager for assistance.