Frequently Asked Questions

Make informed decisions with clarity and expertise. Here’s a list of frequently asked questions to guide you in making the most out of your real estate investments.

How do you determine the rental price for my property?

Our rental price determination is based on various factors, including the property’s location, size, condition, and current market trends in Jackson, Mississippi. We conduct a thorough analysis to ensure your rental rates are competitive and reflective of the property’s value.

How do you handle maintenance and repair requests from tenants?

Our dedicated maintenance team promptly addresses all repair requests from tenants. Our priority is to ensure your property is well-maintained, and we use licensed and reliable contractors to perform repairs and maintenance tasks.

What sets Lucroy Residential apart from other property management companies?

At Lucroy Residential, our commitment to exceptional service, transparent communication, and personalized solutions sets us apart. With our local expertise and proactive management approach, we strive to exceed our client’s expectations and maximize their returns on investment.

How can I get started with Lucroy Residential for property management services?

It’s easy! Simply reach out to us through our website or give us a call, and one of our property management experts will be in touch to discuss your needs and guide you through the process.

How can I access important information about my property and rental income?

As a valued client, you’ll have access to our user-friendly online portal. This portal lets you conveniently view essential property information, rental income statements, and other relevant details.

How long will it take to lease my property?

We excel at leasing homes 2 to 3 times faster than our competitors. While the rental market may fluctuate based on conditions and property status, we’ve consistently achieved an average of less than 30 days in recent years.

How do you handle rent collections?

At Lucroy Residential, we make rent collection efficient and convenient with multiple online payment options, automatic reminders, and prompt deposits to property owners. Our transparent process ensures a hassle-free experience for both tenants and owners.

When do you find tenants for rental homes & how do you qualify them?

We start finding tenants for rental homes when they become available for occupancy. We have a rigorous screening process in place. We thoroughly review their rental application, which includes verifying their income, employment history, and rental history. We also conduct background checks to ensure a clean criminal record. Additionally, we check their credit history to assess their financial responsibility.

Who handles repair issues late at night?

We ensure round-the-clock support for our residents by implementing an “ON CALL” rotation among our property managers. Through our 24-hour hotline, residents can reach us with any emergency calls, and we promptly direct them to the appropriate manager for assistance.

What are your property management fees?

We believe in charging a fair price for the top-notch services we provide. Our pricing structure is designed to mirror our commitment to excellence, transparency, and tangible results. For us, your trust is invaluable, and our pricing reflects the premium services and dedicated partnership you’ll receive in return.

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Get in Touch With Us

Lucroy Residential offers a comprehensive property management solution in Jackson, Brandon, Madison, Ridgeland, Pearl, Flowood, Clinton, and nearby areas.  We take care of everything from tenant screening and rent collection to maintenance coordination and more, allowing you to relax and enjoy the peace of mind that comes with professional property management.

No matter your needs, our friendly and professional team is here to answer your questions.  Contact us today!


   1755 Lelia Dr. Ste. 232, Jackson, MS 39216

   (601) 620-2300